Carolina Pediatric Dentistry has a reputation for being among the best pediatric dental care providers for patients and their families in the greater Raleigh, NC area and across the state of North Carolina. This is due to our practice’s commitment to delivering the highest standards of clinical care; the comprehensive and extensive nature of services we offer; our kid-friendly and fun office environment; and our highly skilled, compassionate, and experienced team members. We practice pediatric dentistry with a patient-centric ethos, meaning that above all else, we promise to ensure the safety, well-being and oral health of every child that is in our care. 

Carolina Pediatric Dentistry is seeking a friendly, reliable Front Desk Receptionist to join our team! Our office hours are 6:30 AM to 5:00 PM, four days a week. We pride ourselves on delivering the “Disney experience” — creating a warm, welcoming, and magical environment for every patient and family who walks through our doors.

This role requires excellent punctuality and attendance, as well as the ability to thrive in a fast-paced setting. If you enjoy working with children and families, have strong communication skills, and love providing outstanding customer service, we’d love to hear from you!

As a Front Office staff member, you play an important role in our office and  perform a wide range of responsibilities, to include:

• Schedule and confirm patient appointments.
• Veriify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultation with patients when new treatment plans are presented, as applicable.

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.